On Tuesday, the 31st of March 2020, a group of nine Democratic US Senators had urged the top eleven US airlines to refund all of their customers in full for the flight tickets suspended during the period of Coronavirus pandemic as the US Congress had approved a $25 billion in fresh fiscal aid for the hardest hit sector in the US economy.
In point of fact, latest call from the heavyweight Senators likes of Elizabeth Warren and Bernie Sanders alongside others came against the backdrop of a chaotic outlook in a majority of the US airlines amid a sharp drop in flights due to coronavirus-led lockdowns, while, the airlines were found to have waved coronavirus-linked changes and cancellation fees, but they had shown no intent yet to issue cash refunds.
Meanwhile, citing the US airliners moral responsibility to issue full refunds in cash in these times of economic mayhem, the senators wrote in a letter sent to the top eleven US airlines, “Americans need money now to pay for basic necessities, not temporary credits towards future travel.
We believe your company has a moral responsibility to provide real refunds, not travel vouchers, to consumers, and to support State Department efforts to repatriate any American citizens trying to come home. ” In tandem, latest call from the US senators came shortly after a US aviation industry body had forecasted a steep drop in flights, both domestic and international, until the fourth quarter of the year.